本帖最后由 wjj 于 2021-1-22 21:13 编辑
发了工单询问,客服回复很快态度也不错,就是不给退款,意思是退余额或者拉够人头给提供vps,表示理解吧。
拉人头就算了~
Viorel Enache Operator
Staff
Unfortunately, we can't refund you such a low payment on Alipay, because of the taxes that might be higher than the actual paid amount.
If you want, we can add the €1 into the balance of your account with us and you can use that as a discount for future payments or orders. Or, for example, you unlock the coupon code that you used earlier on the coupon site, you won't have to pay the €1 again, we will use the money in your balance. Are you ok with this?
Please don't hesitate to contact us again if you need further assistance.
Kind regards,
Viorel Enache
Virtono Customer Service
https://www.Virtono.com
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